Create New Bot

Start from a Template

Pick a preset to pre-fill settings, skills, and guardrails. You can customize everything after.

Basic Information

Lowercase letters, numbers, and hyphens only

AI Model Settings

Long context and nuanced reasoning

Best all-round workhorse — quality / speed balance

Precise (0)Balanced (1)Creative (2)

Maximum length of bot responses (1-32000)

Advanced Settings

Controls diversity via nucleus sampling (default: 1)

Reduces repetition of token frequencies (-2 to 2)

Increases likelihood of new topics (-2 to 2)

System Prompt *

The system prompt defines your bot's personality, capabilities, and behavior. Be specific and clear.

Skills

Select domain skills to inject into the system prompt at runtime. Each skill includes best-practice context and maps to relevant tools.

Guardrails

Safety rules and compliance boundaries injected into the system prompt. Required guardrails cannot be disabled.

Fair Housing ComplianceRequiredcompliance

Ensures all communication complies with the Fair Housing Act. Cannot be disabled.

TCPA ComplianceRequiredcompliance

Telephone Consumer Protection Act compliance for calls and texts. Cannot be disabled.

No Legal/Financial Advicebehavior

Prevents the bot from providing legal, tax, or financial advice.

Human Escalation Rulesbehavior

Defines when the bot should hand off to a human agent.

PII Protectioncontent

Prevents logging or transmitting sensitive personal information.

Brand Voice Guidelinescommunication

Custom brand voice and communication guidelines for your team.

Tool Assignment

Select which tools this bot can use. Skills above auto-recommend tools, but you can add or remove any.

No tools registered yet. Tools will appear here once configured in the gateway.

Response Format

Simple plain text responses

Additional Safety

Conversation Management

Maximum conversation history length (affects memory and cost)

Number of previous messages to remember in conversations

Time before a conversation session expires

Integrations & Webhooks

Receive real-time notifications for bot events

Voice & Tone

Voice Configuration

Configure the voice used when this bot handles phone conversations via ConversationRelay.

ElevenLabs voice used for phone conversations. Leave as Default if unsure.

Spoken immediately when the call connects. Leave blank to use the default greeting.

Used when calls are routed to this bot during after-hours. Falls back to the welcome greeting if empty.

Multilingual Settings

Language to use if translation fails

💡 Tip: You can upload knowledge base documents after creating the bot